Moral beacons: Understanding moral character and moral influence.

OBJECTIVE: We introduce the concept of moral beacons-individuals who are higher in moral character than their peers and prominent within their social environment-and examine the degree to which moral beacons increase the moral awareness of their peers. BACKGROUND: Using data from cohorts of students in graduate business education across two universities, we applied theory and methods from organizational behavior, personality psychology, and social networks analysis to test two research questions about moral beacons. METHOD: We used latent profile analysis of data from personality questionnaires and social network surveys completed by graduate business students at two universities (N = 502) to identify individuals classified as moral beacons. We used peer nominations and an in-class business case discussion exercise to assess moral influence. RESULTS: Latent profile analysis identified a latent class of moral beacons in our sample. These individuals received more nominations from their peers in end-of-class surveys as guides for moral thought and action and positively impacted the moral awareness of their peers in a discussion of a difficult business case about possible lead poisoning of employees, but did not significantly change their counterparts' moral awareness in a different case. CONCLUSIONS: These results provide promising initial evidence that moral beacons can be distinguished from their peers by both moral character and social prominence and can act as guides for others, at times encouraging greater consideration of the moral aspects of situations and decisions. As these results are the first of their kind, we encourage further replication and investigations of moral beacons and moral influence in other settings.

Honest feedback: Barriers to receptivity and discerning the truth in feedback.

Feedback is information provided to recipients about their behavior, performance, or understanding, the goal of which is to foster recipients' self-awareness, and behavioral reinforcement or change. Yet, feedback often fails to achieve this goal. For feedback to be effective, recipients must be receptive and accurately understand the meaning and veracity of the feedback (i.e., discern the truth in feedback). Honesty is critically important for both receptivity and discerning the truth in the feedback. In this article, we identify barriers to receptivity and discerning the truth in feedback and illustrate how these barriers hinder recipients' learning and improvement. Barriers can arise from the feedback itself, the feedback-giver, and the feedback-recipient, and both parties share responsibility for removing them.

A multidimensional approach to the relationship between individualism-collectivism and guilt and shame.

Guilt and shame proneness are commonly thought to be associated with culture, yet research on this relationship is fragmented and often inconsistent. In a review of the existing social scientific literature, we demonstrate that no consistent relationship between guilt and shame, on the one hand, and individualism and collectivism, on the other, has yet been established. To move this research area forward, we apply a new 2-dimensional, quaternary perspective to both guilt/shame and cultural orientation. Specifically, both evaluative and behavioral dimensions of guilt and shame are considered using the Guilt and Shame Proneness Scale (GASP; Cohen, Wolf, Panter, & Insko, 2011), as well as the degree of hierarchy (i.e., horizontality-verticality) in individuals' cultural orientation (Triandis & Gelfand, 1998). A study of individuals from 5 countries (United States, India, China, Iran, and Spain; total N = 1,466) confirmed our hypotheses that individuals culturally socialized to be more interpersonally oriented (i.e., horizontal collectivism) are more motivated to engage in reparative action following transgressions, whereas those culturally socialized to be more attuned to power, status, and competition (i.e., vertical individualism) are more likely to withdraw from threatening interpersonal situations, and that these relationships are stronger than corresponding relationships with guilt- and shame-related evaluations. In addition to supporting these hypotheses, our data also provide the first cross-cultural evidence regarding the invariance of the GASP. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

Psychological Safety in Intensive Care Unit Rounding Teams.

Rationale: Psychological safety is the condition by which members of an organization feel safe to voice concerns and take risks. Although psychological safety is an important determinant of team performance, little is known about its role in the intensive care unit (ICU). Objectives: To identify the factors associated with psychological safety and the potential influence of psychological safety on team performance in critical care. Methods: We performed daily surveys of healthcare providers in 12 ICUs within an integrated health system over a 2-week period. Survey domains included psychological safety, leader familiarity, leader inclusiveness, role clarity, job strain, and teamwork. These data were linked to daily performance on lung-protective ventilation and spontaneous breathing trials. We used regression models to examine the antecedents of psychological safety as well as the influence of psychological safety on both perceived teamwork and actual performance. Results: We received 553 responses from 270 unique providers. At the individual provider level, higher leader inclusiveness (adjusted ß = 0.32; 95% confidence interval [CI], 0.24 to 0.41) and lower job strain (adjusted ß = -0.07, 95% CI, -0.13 to -0.02) were independently associated with greater psychological safety. Higher psychological safety was independently associated with greater perception of teamwork (adjusted ß = 0.30; 95% CI, 0.25 to 0.36). There was no association between team psychological safety and performance on either spontaneous breathing trials (incident rate ratio for each 1-unit change in team psychological safety, 0.85; 95% CI, 0.81 to 1.10) or lung-protective ventilation (incident rate ratio, 0.77; 95% CI, 0.57 to 1.04). Conclusions: Psychological safety is associated with several modifiable factors in the ICU but is not associated with actual use of evidence-based practices.

Brokering orientations and social capital: Influencing others' relationships shapes status and trust.

Individuals often influence others' relationships, for better or worse. We conceptualize social influence processes that impact others' social networks as brokering, and advance a multifaceted model that explains how brokering behaviors can create, terminate, reinforce, and modify others' network ties. To empirically study brokering, we introduce and validate the Brokering Orientations Scale (BOS), a multidimensional measure that captures individuals' behavioral tendencies to act as intermediaries, conciliators, and dividers. Six studies (N = 1,723) explored the psychometric properties of the BOS (Studies 1a-c) and investigated the effects of distinct forms of brokering on brokers' social capital (Studies 2-4). The intermediary, conciliatory and divisive brokering orientations related differently to extraversion, agreeableness, perspective-taking, moral identity, and Machiavellianism, among other individual differences. The effects of brokering on social capital varied as a function of the brokering orientation and the aspect of social capital. Intermediary behavior garnered status; conciliatory behavior promoted trust and prestige; and divisive behavior fueled brokers' perceived dominance. Overall, the current article elucidates the concept of brokering orientations, introduces a novel measure of brokering orientations, and explains how brokering behavior shapes brokers' social capital. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

Difficult conversations: navigating the tension between honesty and benevolence.

Difficult conversations are a necessary part of everyday life. To help children, employees, and partners learn and improve, parents, managers, and significant others are frequently tasked with the unpleasant job of delivering negative news and critical feedback. Despite the long-term benefits of these conversations, communicators often approach them with trepidation, in part, because they perceive them as involving intractable moral conflict between being honest and being kind. In this article, we review recent research on egocentrism, ethics, and communication to explain why communicators overestimate the degree to which honesty and benevolence conflict during difficult conversations, document the conversational missteps people make as a result of this erred perception, and propose more effective conversational strategies that honor the long-term compatibility of honesty and benevolence. This review sheds light on the psychology of moral tradeoffs in conversation, and provides practical advice on how to deliver unpleasant information in ways that improve recipients' welfare.

You can handle the truth: Mispredicting the consequences of honest communication.

People highly value the moral principle of honesty, and yet, they frequently avoid being honest with others. In the present research, we explore the actual and predicted consequences of honesty in everyday life. We use field and laboratory experiments that feature 2 types of honesty interventions: (1) instructing individuals to focus on complete honesty across their interactions for a period of time and (2) instructing individuals to engage in specific honest conversations that they frequently avoid in everyday life. In Studies 1a and 1b, we randomly assigned individuals to either be (or imagine being) honest, kind, or conscious of their communication in every conversation with every person in their life for 3 days. We find that people significantly mispredict the consequences of honesty: Focusing on honesty (but not kindness or communication-consciousness) is more pleasurable, socially connecting, and does less relational harm than individuals expect. We extend our investigation by examining the consequences of specific well-controlled honest conversations for both communicators and their relational partners in 2 preregistered laboratory experiments. In Study 2, we examine the predicted and actual consequences of honestly disclosing personal information, and in Study 3 we examine the predicted and actual consequences of honestly sharing negative feedback. Our results suggest that individuals misunderstand the intrapersonal consequences of increased honesty because they misunderstand the interpersonal consequences of honesty: communicators overestimate how negatively others will react to their honesty. Overall, this research contributes to our understanding of affective forecasting processes and uncovers fundamental insights on how communication and moral values shape well-being. (PsycINFO Database Record

Who is trustworthy? Predicting trustworthy intentions and behavior.

Existing trust research has disproportionately focused on what makes people more or less trusting, and has largely ignored the question of what makes people more or less trustworthy. In this investigation, we deepen our understanding of trustworthiness. Across six studies using economic games that measure trustworthy behavior and survey items that measure trustworthy intentions, we explore the personality traits that predict trustworthiness. We demonstrate that guilt-proneness predicts trustworthiness better than a variety of other personality measures, and we identify sense of interpersonal responsibility as the underlying mechanism by both measuring it and manipulating it directly. People who are high in guilt-proneness are more likely to be trustworthy than are individuals who are low in guilt-proneness, but they are not universally more generous. We demonstrate that people high in guilt-proneness are more likely to behave in interpersonally sensitive ways when they are more responsible for others' outcomes. We also explore potential interventions to increase trustworthiness. Our findings fill a significant gap in the trust literature by building a foundation for investigating trustworthiness, by identifying a trait predictor of trustworthy intentions and behavior, and by providing practical advice for deciding in whom we should place our trust. (PsycINFO Database Record

Teamwork in the intensive care unit.

Intensive care units (ICUs) provide care to the most severely ill hospitalized patients. Although ICUs increasingly rely on interprofessional teams to provide critical care, little about actual teamwork in this context is well understood. The ICU team is typically comprised of physicians or intensivists, clinical pharmacists, respiratory therapists, dieticians, bedside nurses, clinical psychologists, and clinicians-in-training. ICU teams are distinguished from other health care teams in that they are low in temporal stability, which can impede important team dynamics. Furthermore, ICU teams must work in physically and emotionally challenging environments. Our review of the literature reveals the importance of information sharing and decision-making processes, and identifies potential barriers to successful team performance, including the lack of effective conflict management and the presence of multiple and sometimes conflicting goals. Key knowledge gaps about ICU teams include the need for more actionable data linking ICU team structure to team functioning and patient-, family-, ICU-, and hospital-level outcomes. In particular, research is needed to better delineate and define the ICU team, identify additional psychosocial phenomena that impact ICU team performance, and address varying and often competing indicators of ICU team effectiveness as a multivariate and multilevel problem that requires better understanding of the independent effects and interdependencies between nested elements (i.e., hospitals, ICUs, and ICU teams). Ultimately, efforts to advance team-based care are essential for improving ICU performance, but more work is needed to develop actionable interventions that ensure that critically ill patients receive the best care possible. (PsycINFO Database Record

Organizational nostalgia lowers turnover intentions by increasing work meaning: The moderating role of burnout.

We report 3 studies addressing the relevance of organizational nostalgia for the meaning that employees ascribe to their work (work meaning). We hypothesized, and found, that organizational nostalgia enhances work meaning and thereby reduces turnover intentions. In Study 1, an employee survey, spontaneously experienced organizational nostalgia was associated with higher work meaning. In Study 2, an organizational-nostalgia induction increased work meaning, which subsequently predicted lowered turnover intentions. In Study 3, an organizational-nostalgia induction increased work meaning and thereby lowered turnover intentions, especially among employees who reported relatively high levels of burnout. When burnout is high, organizational nostalgia functions as a rich source of meaning that benefits employees' work experience. (PsycINFO Database Record

Moral character in the workplace.

Using two 3-month diary studies and a large cross-sectional survey, we identified distinguishing features of adults with low versus high levels of moral character. Adults with high levels of moral character tend to: consider the needs and interests of others and how their actions affect other people (e.g., they have high levels of Honesty-Humility, empathic concern, guilt proneness); regulate their behavior effectively, specifically with reference to behaviors that have positive short-term consequences but negative long-term consequences (e.g., they have high levels of Conscientiousness, self-control, consideration of future consequences); and value being moral (e.g., they have high levels of moral identity-internalization). Cognitive moral development, Emotionality, and social value orientation were found to be relatively undiagnostic of moral character. Studies 1 and 2 revealed that employees with low moral character committed harmful work behaviors more frequently and helpful work behaviors less frequently than did employees with high moral character, according to their own admissions and coworkers' observations. Study 3 revealed that adults with low moral character committed more delinquent behavior and had more lenient attitudes toward unethical negotiation tactics than did adults with high moral character. By showing that individual differences have consistent, meaningful effects on employees' behaviors, after controlling for demographic variables (e.g., gender, age, income) and basic attributes of the work setting (e.g., enforcement of an ethics code), our results contest situationist perspectives that deemphasize the importance of personality. Moral people can be identified by self-reports in surveys, and these self-reports predict consequential behaviors months after the initial assessment.

"I'd only let you down": Guilt proneness and the avoidance of harmful interdependence.

Five studies demonstrated that highly guilt-prone people may avoid forming interdependent partnerships with others whom they perceive to be more competent than themselves, as benefitting a partner less than the partner benefits one's self could trigger feelings of guilt. Highly guilt-prone people who lacked expertise in a domain were less willing than were those low in guilt proneness who lacked expertise in that domain to create outcome-interdependent relationships with people who possessed domain-specific expertise. These highly guilt-prone people were more likely than others both to opt to be paid on their performance alone (Studies 1, 3, 4, and 5) and to opt to be paid on the basis of the average of their performance and that of others whose competence was more similar to their own (Studies 2 and 5). Guilt proneness did not predict people's willingness to form outcome-interdependent relationships with potential partners who lacked domain-specific expertise (Studies 4 and 5). It also did not predict people's willingness to form relationships when poor individual performance would not negatively affect partner outcomes (Study 4). Guilt proneness therefore predicts whether, and with whom, people develop interdependent relationships. The findings also demonstrate that highly guilt-prone people sacrifice financial gain out of concern about how their actions would influence others' welfare. As such, the findings demonstrate a novel way in which guilt proneness limits free-riding and therefore reduces the incidence of potentially unethical behavior. Lastly, the findings demonstrate that people who lack competence may not always seek out competence in others when choosing partners.

Mental models at work: cognitive causes and consequences of conflict in organizations.

This research investigated the reciprocal relationship between mental models of conflict and various forms of dysfunctional social relations in organizations, including experiences of task and relationship conflicts, interpersonal hostility, workplace ostracism, and abusive supervision. We conceptualize individual differences in conflict construals as reflecting variation in people's belief structures about conflict and explore how different elements in people's associative networks-in particular, their beliefs about their best and worst strategy in conflict-relate to their personality, shape their experiences of workplace conflict, and influence others' behavioral intentions toward them. Five studies using a variety of methods (including cross-sectional surveys, a 12-week longitudinal diary study, and an experiment) show that the best strategy beliefs relate in theoretically meaningful ways to individuals' personality, shape social interactions and relationships significantly more than the worst strategy beliefs, and are updated over time as a result of individuals' ongoing experiences of conflict.

Status conferral in intergroup social dilemmas: behavioral antecedents and consequences of prestige and dominance.

Bridging the literatures on social dilemmas, intergroup conflict, and social hierarchy, the authors systematically varied the intergroup context in which social dilemmas were embedded to investigate how costly contributions to public goods influence status conferral. They predicted that contribution behavior would have opposite effects on 2 forms of status-prestige and dominance-depending on its consequences for the self, in-group and out-group members. When the only way to benefit in-group members was by harming out-group members (Study 1), contributions increased prestige and decreased dominance, compared with free-riding. Adding the option of benefitting in-group members without harming out-group members (Study 2) decreased the prestige and increased the dominance of those who chose to benefit in-group members via intergroup competition. Finally, sharing resources with both in-group and out-group members decreased perceptions of both prestige and dominance, compared with sharing them with in-group members only (Study 3). Prestige and dominance differentially mediated the effects of contribution behavior on leader election, exclusion from the group, and choices of a group representative for an intergroup competition. Taken together, these findings show that the well-established relationship between contribution and status is moderated by both the intergroup context and the conceptualization of status.

Introducing the GASP scale: a new measure of guilt and shame proneness.

Although scholars agree that moral emotions are critical for deterring unethical and antisocial behavior, there is disagreement about how 2 prototypical moral emotions--guilt and shame--should be defined, differentiated, and measured. We addressed these issues by developing a new assessment--the Guilt and Shame Proneness scale (GASP)--that measures individual differences in the propensity to experience guilt and shame across a range of personal transgressions. The GASP contains 2 guilt subscales that assess negative behavior-evaluations and repair action tendencies following private transgressions and 2 shame subscales that assess negative self-evaluations (NSEs) and withdrawal action tendencies following publically exposed transgressions. Both guilt subscales were highly correlated with one another and negatively correlated with unethical decision making. Although both shame subscales were associated with relatively poor psychological functioning (e.g., neuroticism, personal distress, low self-esteem), they were only weakly correlated with one another, and their relationships with unethical decision making diverged. Whereas shame-NSE constrained unethical decision making, shame-withdraw did not. Our findings suggest that differentiating the tendency to make NSEs following publically exposed transgressions from the tendency to hide or withdraw from public view is critically important for understanding and measuring dispositional shame proneness. The GASP's ability to distinguish these 2 classes of responses represents an important advantage of the scale over existing assessments. Although further validation research is required, the present studies are promising in that they suggest the GASP has the potential to be an important measurement tool for detecting individuals susceptible to corruption and unethical behavior.

Attitudes toward stereotypical versus counterstereotypical gay men and lesbians.

This study examined differences in the way heterosexual men and women feel about gay men and lesbians who either confirm or disconfirm prevailing stereotypes. Fifty-three heterosexual college men and women read descriptions about 2 fictitious homosexual students at their university, both of whom were either male or female. One of the students was portrayed as being more stereotypically masculine, whereas the other was portrayed as more stereotypically feminine. Participants rated the targets on a variety of dimensions, including liking. Male participants liked the masculine gay man more than the feminine gay man, whereas female participants showed similar degrees of liking for both men. Both male and female participants reported greater liking for the feminine lesbian than the masculine lesbian. Implications for understanding attitudes toward stereotypical versus counterstereotypical gay men and lesbians are discussed.

War and Peace: Possible Approaches to Reducing Intergroup Conflict.

We discuss four potential ways to reduce conflict between groups: consideration of future consequences, independent leadership, outgroup empathy, and coordination. We review relevant empirical findings for each method and discuss how each can be used to promote intergroup cooperation.

Group morality and intergroup relations: cross-cultural and experimental evidence.

An observational, cross-cultural study and an experimental study assessed behaviors indicative of a moral code that condones, and even values, hostility toward outgroups. The cross-cultural study, which used data from the Standard Cross-Cultural Sample (Murdock & White, 1969), found that for preindustrial societies, as loyalty to the ingroup increased the tendency to value outgroup violence more than ingroup violence increased, as did the tendencies to engage in more external than internal warfare, and enjoy war. The experimental study found that relative to guilt-prone group members who were instructed to remain objective, guilt-prone group members who were instructed to be empathic with their ingroup were more competitive in an intergroup interaction. The findings from these studies suggest that group morality is associated with intergroup conflict.